SineWave Nexus™ 5-Year Motor Bearing Warranty

Protect Your Motor Bearings from Harmful Electrical Fluting Damage – Guaranteed

MTE Corporation warranties AC induction motor bearings against failure from electrical fluting damage when MTE’s SineWave Nexus filter has been installed with a new motor, or a motor with new bearings, and installed in accordance with MTE’s “SineWave Nexus™ 380V – 600V INSTALLATION GUIDE”.*

If electrically induced motor bearing fluting damage occurs, and is verified, MTE will pay the current Vaughen’s National Average Price for “Furnish/Install 2 Standard Ball Bearings” and will also replace the SineWave Nexus filter.

The SineWave Nexus 5-Year Motor Bearing Warranty applies to all standard part numbers listed on the SineWave Nexus product page.

The following conditions must be met:

  1. The SineWave Nexus filter must be connected in common mode assembly DC bus configuration to assure low impedance filter connection back to the drive.
  2. New bearings or a new unused motor must be installed at the time of initial application of the SineWave Nexus filter for the warranty to be valid.
  3. There must be an approved registration within one (1) month of system commissioning. The warranty begins after registration approval and lasts for 5 years. Please use the below link to complete registration.

*SineWave Nexus warranty only covers electrical fluting damage of the motor bearings and does not cover other modes of failure, electrical or mechanical.

Warranty Registration Form
Note: One (1) registration form is required for each SineWave Nexus filter.

*All fields are required except: State/Province/Territory (required for US/Canada only)

    Contact Information

    First Name:*

    Last Name:*

    Phone Number:*

    Email:*

    Company Name:*

    Address:*

    City:*

    State/Province/Territory (US/Canada Only):

    Country:*

    Industry:*

    Motor Information

    Motor Make or Manufacturer:*

    Motor Model Number:*

    Motor Serial Number:*


    For installations with multiple motors connected to one SineWave Nexus filter, separate serial numbers with a comma.

    Power Rating:*

    Unit of Power:*

    HPkW

    Input Voltage:*

    Is this a new or repaired motor?*

    NewRepaired

    Repaired motors MUST have new bearings for this warranty to apply. If the motor is repaired: Are the bearings new?*

    YesNoN/A

    Bearing Insulation:*

    SineWave Nexus Filter Information

    SineWave Nexus Part Number (SWN...):*

    SineWave Nexus Serial Number:*

    Verification Code

    captcha

    Terms and Conditions
    • For all motors: New bearings MUST be installed at the time of SineWave Nexus filter installation.
    • All motors: For this warranty to be valid, the owner must register the motor within one (1) month of system conditioning, by filling out and submitting the above form.
    • MTE shall retain the sole authority to issue and approve the warranty for any application.
    • The warranty shall be activated and conferred to the motor owner upon the issuance by MTE.
    • All warranty applications shall be made by filling in the form above.
    Support
    • For questions regarding the warranty, please contact NexusWarranty@mtecorp.com.
    • For questions regarding installation, or how to obtain the information required to register your SineWave Nexus, please contact appengrg@mtecorp.com.
    • For questions regarding how to file a claim, or inquire about an existing claim, please contact rmarequest@mtecorp.com.
    • Please make sure you have the following information when submitting your claim:
    • Warranty registration confirmation number.
    • Analysis report from third party concluding bearings were damaged due to electrical fluting or pictures of the bearings showing electrical fluting.
    • Serial number of the SineWave Nexus filter.